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Contact Us

Get in touch with us!

Phone

+1 716-298-1822

+1 716-298-1822

Address

3909 Witmer Rd, Niagara Falls, NY 14305, United States

Email

admin@dukemem.com

contact@dukemem.com

Online enquiry form

You have any question ? Please fill the contact form below and we will get back to you shortly. Thank you.

Visitors Information

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Visitor Information for Duke’s Memorial Hospital.

Welcome to Duke Memorial Hospital. This section contains information to help you plan your visit.

If you would like to visit a relative or friend, please read this carefully, so you can play your part in keeping patients, staff and your own family safe. Our facility are smoke-free and weapons-free. Thank you for your cooperation.

Guidance for visitors
  • Each patient can have ONE visitor at each booking. Additional visitors may be permitted in exceptional circumstances at the discretion of the ward sister/team leader, such as if patient is receiving end of life care, on the grounds of compassion, or if the patient requires the support of a carer. Please be patient with the nursing teams if they need to put some limits on visiting.
  • Booked visits last a maximum of 1 hour – please manage you time so our staff don’t have to ask you to leave at the end of the hour. In exceptional circumstances, the time booked may be longer, such as for patients receiving end of life care. Please discuss with the ward team.
  • Please do not come to visit the hospital if you feel unwell. This includes any COVID-19 symptoms, cold or flu symptoms, or any signs of sickness.
  • Due to the limited entrance space within Yeovil Hospital, we are staggering visits to wards on alternate days. Please speak to the ward clerk who will advise on the days visits can take place.
  • You must wear a hospital-supplied facemask covering your mouth and nose throughout your visit (available at the entrance). If you are mask exempt, we can provide you with a visor at main reception but please let the ward clerk know at the time of booking so we can ensure additional measures are considered.
  • You must clean your hands on entering and leaving the hospital and the ward.
  • You must maintain social distancing whilst in the hospital.
  • Please minimise the amount of personal belongings bought into the hospital.
Exceptional circumstances

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Emergency department (A&E)

For those attending the emergency department (A&E), we will only allow the patient to enter the hospital building unless you are accompanying a child or there are exceptional circumstances – please speak to the nurse in charge to discuss this.

Outpatient areas

Please attend your appointment alone. If the nature of your appointment means you do need someone to be with you, please contact the number on your appointment letter to discuss this before arriving.

Please arrive no more than 10 minutes before your booked appointment time.

Thank you for playing your part in keeping our patients, staff and community safe.